Outage in Root
Product Module code not executing
Resolved MajorIncident Report
The issue has been identified and rollback. We are continuing investigations across all domains.
Components affected
Root APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/26/2025 11:57AM
This incident has been resolved.
MONITORING
5 months ago - at 11/26/2025 11:21AM
We are continuing to monitor for any further issues.
MONITORING
5 months ago - at 11/26/2025 11:20AM
The issue has been identified and rollback. We are continuing investigations across all domains.
Latest Root outages
Platform outage - 3 months ago
Delayed email delivery - 6 months ago
Document creation delay - 11 months ago
Product module code timeouts - about 1 year ago
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