Outage in Root
Product Module code not executing
Resolved MajorIncident Report
The issue has been identified and rollback. We are continuing investigations across all domains.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 11/26/2025 11:57AM
This incident has been resolved.
MONITORING
9 days ago - at 11/26/2025 11:21AM
We are continuing to monitor for any further issues.
MONITORING
9 days ago - at 11/26/2025 11:20AM
The issue has been identified and rollback. We are continuing investigations across all domains.
Latest Root outages
Delayed email delivery - about 1 month ago
Document creation delay - 7 months ago
Product module code timeouts - 9 months ago
South African Multi-tenant degraded performance - about 2 years ago
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