Pricing

Outage in Rootly

Slack Web client not populating external multi select dropdowns

Resolved Minor

July 15, 2025 - Started 4 days ago - Lasted about 14 hours
Official incident page

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Outage Details

A recent Slack Web Client update broke loading multi select dropdowns. Known web client versions impacted are: - 4.45.60 - 4.44.65 As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app. We are are monitoring the issue closely with Slack and will update this page when we have more information.

Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 07/15/2025 02:29PM

The Slack team is now reporting that this issue is now resolved for all users.

MONITORING 4 days ago - at 07/15/2025 12:33PM

We have confirmed that loading multi select dropdowns is functioning as expected in our workspace and others after closing and re-opening the Slack client.

We will continue to monitor this issue.

IDENTIFIED 4 days ago - at 07/15/2025 12:18PM

The Slack incident is ongoing: https://slack-status.com/2025-07/1ce16e396a56dcf8

We recommend following both pages for updates.

Creating and updating incidents via our Web Dashboard or Slack iOS / Android app continues to function as expected.

On-call paging is not impacted.

IDENTIFIED 4 days ago - at 07/15/2025 09:57AM

Please follow the Slack Incident here: https://slack-status.com/2025-07/1ce16e396a56dcf8

IDENTIFIED 4 days ago - at 07/15/2025 07:17AM