Outage in Rootly

Some Users w Android Loading Issues

Resolved Minor
August 15, 2025 - Started 2 months ago - Lasted 35 minutes
Official incident page

Incident Report

We're aware of a potential issue that could impact Android users loading the mobile app. If any Android users have issues loading the app, please clear cache to fix. Long hold on the Rootly app icon (which brings up a menu), hit app info -> storage and cache -> clear cache. Paging and push notifications are not affected.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/15/2025 02:35PM

The issue has been mitigated. If you haven't upgraded to the latest version of the mobile app on Android you would've remained unaffected. Again, paging and push notifications are unaffected.

INVESTIGATING 2 months ago - at 08/15/2025 02:02PM

We're aware of a potential issue that could impact Android users loading the mobile app. If any Android users have issues loading the app, please clear cache to fix. Long hold on the Rootly app icon (which brings up a menu), hit app info -> storage and cache -> clear cache.

Paging and push notifications are not affected.

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