Outage in Rootly

Delayed Paging

Resolved Major
October 20, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating delays in paging notifications due to an issue with one of our upstream providers. As a result, incident alerts may be delayed in reaching on-call responders. We appreciate your patience and will provide updates as more information becomes available.

Need to monitor Rootly outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/20/2025 09:42PM

This issue is now fully resolved.

MONITORING 2 days ago - at 10/20/2025 08:34PM

Our system has recovered and new notifications are being sent without delay.

Some previously delayed pages are and other on-call notifications may arrive later than expected.

IDENTIFIED 2 days ago - at 10/20/2025 08:22PM

We are continuing to work on a fix for this issue. Our engineering team continues to actively work on the issue. Alerts are being ingested but sent out delayed.

IDENTIFIED 2 days ago - at 10/20/2025 07:48PM

Our engineers are still working to mitigate the issue. Paging continues to be delayed but alert ingestion remains unaffected.

IDENTIFIED 2 days ago - at 10/20/2025 07:08PM

Our engineers are still working to mitigate the issue. Paging continues to be delayed.

INVESTIGATING 2 days ago - at 10/20/2025 06:48PM

We are currently investigating delays in paging notifications due to an issue with one of our upstream providers. As a result, incident alerts may be delayed in reaching on-call responders.

We appreciate your patience and will provide updates as more information becomes available.

Latest Rootly outages

Rootly.com Homepage Erroring for Some Users - 2 days ago
On-Call Notifications Delayed - 3 days ago
Investigating Search Latency - 27 days ago
Failures when interacting with Rootly in Slack - about 2 months ago
Slack Platform Issue: Apps Displaying "We cannot display this message" Errors - about 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook