Outage in Routable
Increased error rate and timeouts
Resolved MajorIncident Report
Summary AI Generated
Routable experienced a major incident with increased error rates and timeouts affecting both the Web Application UI and Routable API for 3.4 hours. The service team investigated the issue, implemented a fix, and monitored the results before confirming full resolution. The incident impacted users' ability to access and use the production application systems normally.
We are investigating a rise in error rates and timeouts to our production application systems.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/25/2026 07:15PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/25/2026 05:34PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/25/2026 03:55PM
We are investigating a rise in error rates and timeouts to our production application systems.
Latest Routable outages
International payment errors in sandbox environments - 27 days ago
Degraded Performance – Logins and Application Actions - 5 months ago
Increased failures in payment processing - 5 months ago
Increased failures in payment processing - 6 months ago
Increased error rate and latency - 10 months ago
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