Outage in Routable
International payment errors in sandbox environments
Resolved MinorIncident Report
Summary AI Generated
A provider issue caused errors for international vendors and payments in Routable's sandbox environment, affecting both the Sandbox API and Sandbox UI for 96.1 hours. Production payments remained unaffected throughout the incident. The issue was resolved when the provider fixed their underlying problems, restoring normal functionality to sandbox international payables.
An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 04/07/2026 04:30PM
Our provider has resolved their issues, and sandbox international payables are working as expected now.
IDENTIFIED
27 days ago - at 04/03/2026 04:26PM
An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.
Latest Routable outages
Increased error rate and timeouts - about 1 month ago
Degraded Performance – Logins and Application Actions - 5 months ago
Increased failures in payment processing - 5 months ago
Increased failures in payment processing - 6 months ago
Increased error rate and latency - 10 months ago
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