Outage in RSA ID Plus

RSA ID Plus Service Incident (ANZ Region)

Resolved Minor
January 28, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have detected an issue affecting RSA ID Plus. SaaS Operations is investigating the issue and will post updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/28/2025 06:24AM

After monitoring the fix, SaaS Operations has determined that the incident affecting RSA ID Plus has been resolved.

As part of the mitigations performed, customers on the access-anz authentication service were rolled back to the November 2024 release.

We will post a root cause analysis as soon as it is available.

MONITORING 9 months ago - at 01/28/2025 05:47AM

The issue affecting RSA ID Plus has been corrected. The SaaS Operations team is monitoring the fix.

We will post a root cause analysis as soon as it is available.

INVESTIGATING 9 months ago - at 01/28/2025 05:18AM

We have detected an issue affecting RSA ID Plus.
SaaS Operations is investigating the issue and will post updates as they become available.

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