Outage in Rubrik

Microsoft 365 Protection Experiencing Degraded Availability

Resolved Minor
April 24, 2023 - Started over 2 years ago - Lasted 4 days
Official incident page

Incident Report

We are noticing an issue with Polaris Microsoft 365 protection. Symptoms: Subscription refresh may encounter error, specifically SharePoint refresh due to an ongoing outage from Microsoft. Incident Start Time: 04/24/2023 08:30 AM UTC Workaround: None at this time. Engineering is actively investigating to resolve this issue.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/28/2023 03:37AM

This incident has been resolved.

MONITORING over 2 years ago - at 04/26/2023 11:33PM

Refresh is close to fully operational. we are currently waiting on complete resolution from Microsoft. Degraded availability may reoccur at a very low rate.

INVESTIGATING over 2 years ago - at 04/25/2023 06:08AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 04/25/2023 06:04AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 04/25/2023 04:40AM

We are noticing an issue with Polaris Microsoft 365 protection.

Symptoms: Subscription refresh may encounter error, specifically SharePoint refresh due to an ongoing outage from Microsoft.

Incident Start Time: 04/24/2023 08:30 AM UTC

Workaround: None at this time.

Engineering is actively investigating to resolve this issue.

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