Outage in Rubrik

Microsoft 365 Metadata Refresh Failures

Resolved Minor
July 11, 2023 - Started over 2 years ago - Lasted about 19 hours
Official incident page

Incident Report

We are experiencing increased failures for Microsoft 365 metadata refresh jobs on Rubrik Security Cloud in the US-2 region. Symptoms: Metadata refresh jobs may fail Incident Start Time: 07/11/2023 18:30 UTC The issue has been identified and a fix is being implemented.
Components affected
Rubrik Microsoft 365 Protection

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/13/2023 12:23AM

This incident has been resolved.

MONITORING over 2 years ago - at 07/12/2023 10:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 07/12/2023 01:27PM

Root cause has been identified and a fix is being rolled out.

INVESTIGATING over 2 years ago - at 07/12/2023 05:36AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 07/12/2023 05:35AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 07/12/2023 05:28AM

We are experiencing increased failures for Microsoft 365 metadata refresh jobs on Rubrik Security Cloud in the US-2 region.

Symptoms: Metadata refresh jobs may fail

Incident Start Time: 07/11/2023 18:30 UTC

The issue has been identified and a fix is being implemented.

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