Outage in Rubrik

Microsoft 365 Teams protection degraded availability - EU-1 region

Resolved Major
August 22, 2023 - Started about 2 years ago - Lasted about 14 hours
Official incident page

Incident Report

We are experiencing increased failures for Microsoft 365 Teams backup jobs on Rubrik Security Cloud in the EU-1 region. Symptom(s): Teams backup jobs may fail and compliance will be impacted Incident Start Time: 08/21/2023 8:00pm UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.
Components affected
Rubrik Microsoft 365 Protection

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/23/2023 07:41AM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 08/22/2023 09:31PM

The engineering team has identified a potential mitigation and is working to implement it.

INVESTIGATING about 2 years ago - at 08/22/2023 05:30PM

We are experiencing increased failures for Microsoft 365 Teams backup jobs on Rubrik Security Cloud in the EU-1 region.

Symptom(s): Teams backup jobs may fail and compliance will be impacted

Incident Start Time: 08/21/2023 8:00pm UTC

Workaround: None at this time.

Our engineering team is actively investigating to resolve this issue.

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