Outage in Rubrik

Microsoft 365 Protection Experiencing Degraded Availability

Resolved Minor
September 20, 2023 - Started over 1 year ago - Lasted about 9 hours
Official incident page

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Outage Details

We are noticing an issue with Rubrik Security Cloud Microsoft 365 protection in US-1, US-2, US-3, and EU-1 regions due to availability issues with Azure. Symptoms: Only a portion of the clusters in these RSC regions are impacted and the impacted cluster's capacity will be reduced and there may be compliance impact for large customers. Incident Start Time: 09/20/2023 19:40 UTC Workaround: None at this time. Engineering understand the issue and is actively working to resolve it.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/21/2023 05:10AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 09/21/2023 01:48AM

We're working with Azure support and they started to fix the clusters now.

IDENTIFIED over 1 year ago - at 09/20/2023 10:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 09/20/2023 08:04PM

We are noticing an issue with Rubrik Security Cloud Microsoft 365 protection in US-1, US-2, US-3, and EU-1 regions due to availability issues with Azure.

Symptoms: Only a portion of the clusters in these RSC regions are impacted and the impacted cluster's capacity will be reduced and there may be compliance impact for large customers.

Incident Start Time: 09/20/2023 19:40 UTC

Workaround: None at this time.

Engineering understand the issue and is actively working to resolve it.

Latest Rubrik outages

RSC login delays - about 2 months ago
Error Accessing RSC UI - 8 months ago
RSC outage for EU-1 - 10 months ago

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