Outage in Rudderstack
Event ingestion issue for Starter and Growth customers in US
Resolved MajorIncident Report
Summary AI Generated
Rudderstack experienced a major event ingestion issue affecting Starter and Growth customers in the US region for 21 minutes. The problem was caused by AWS load balancer issues that impacted Rudderstack's data ingestion layer. The incident was resolved after the underlying AWS infrastructure issue was addressed, with Enterprise customers remaining unaffected throughout the outage.
We are currently investigating the issue. Enterprise customers are NOT affected by this issue.
Components affected
Rudderstack Data Ingestion (US)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/08/2026 04:02AM
This incident has been resolved
INVESTIGATING
4 days ago - at 05/08/2026 03:45AM
AWS is having a major issue with load balancers which is also affecting our ingestion layer. We are working to fix the issue.
INVESTIGATING
4 days ago - at 05/08/2026 03:44AM
We are currently investigating the issue. Enterprise customers are NOT affected by this issue.
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