Check if Runa is down, official outages, user-reported issues, and outages map.
Runa is having a minor outage
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Runa status data.
IsDown has tracked 1834 incidents since started monitoring Runa status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 20, 2025
03:58 PM ADT
|
Minor
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ES...
|
Ongoing |
Oct 20, 2025
02:39 PM ADT
|
Minor
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M E...
|
Ongoing |
Oct 20, 2025
02:34 PM ADT
|
Minor
We are currently investigating an issue causing some orders of Apple SE (APPLE-SE) e-gifts to fai...
|
Ongoing |
Oct 20, 2025
01:16 PM ADT
|
Minor
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ES...
|
Ongoing |
Oct 20, 2025
12:14 PM ADT
|
Minor
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ...
|
Ongoing |
Oct 20, 2025
12:08 PM ADT
|
Minor
We are currently investigating an issue causing some orders of Nando's Gesture of Goodwill - Cust...
|
Ongoing |
Oct 20, 2025
08:17 AM ADT
|
Minor
We are currently investigating an issue causing some orders of Selfridges UK (SLFRDG-GB) e-gifts ...
|
about 2 hours |
Oct 20, 2025
06:09 AM ADT
|
Minor
We are currently investigating an issue causing some orders of Amazon US (AMZ-US) e-gifts to fail...
|
about 1 hour |
Oct 20, 2025
05:34 AM ADT
|
Minor
We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail...
|
about 2 hours |
Bob - Redeeming a gift card code takes me to an error code page and to try again later. Some other code redemptions I have work, just not one of them that I trying to get to work..
Leanne - Waitrose gift cards aren't loading.
IsDown aggregates scheduled maintenances for Runa. Currently, there are 1 more maintenances scheduled.
Scheduled for October 22, 2025 at 01:00 AM ADT · until 03:00 AM ADT
Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows: Thursday, October 22 from 04:00 UTC to 06:00 UTC 🛠️ Affected Products Below is the complete list of...
Component | Status |
---|---|
Runa API | OK |
Runa Web App | OK |
Connect API | OK |
Connect Web Portal | OK |
Gift Processing | MINOR |
Email Delivery | OK |
Runa Playground Environment | OK |
Connect Playground Environment | OK |
Runa is a comprehensive digital platform offering gift processing, API integration, web applications, and email delivery services, along with sandbox environments for testing.
Monitoring Runa since January 2025
Tracking 8 Runa services and regions
1791 incidents in 2025
Runa is down. You can check Runa status and incident details on the top of the page. IsDown continuously monitors Runa official status page every few minutes. In the last 24 hours, there were 10 outages reported.
Runa seems to be having problems. You can check Runa status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Runa might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Runa official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Runa last outage was on October 20, 2025 with the title "Microsoft Xbox GamePass PC 3M ESD NO orders are failing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Runa and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Runa is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Runa's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Runa's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
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