Is Runa Down? Check current status

Check if Runa is down, official outages, user-reported issues, and outages map.

Current Runa status

Runa is having a minor outage

Updated from Runa official status page a few minutes ago

Microsoft Xbox GamePass PC 3M ESD NO orders are failing

started about 1 hour ago
We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any i...

Runa not working for you?

Runa service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Runa status data.

Track Runa on your status page

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Try IsDown risk-free 14-day free trial · No credit card required

Runa recent outages and downtime history

IsDown has tracked 1834 incidents since started monitoring Runa status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 20, 2025
03:58 PM ADT
Minor
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ES...
Ongoing
Oct 20, 2025
02:39 PM ADT
Minor
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M E...
Ongoing
Oct 20, 2025
02:34 PM ADT
Minor
We are currently investigating an issue causing some orders of Apple SE (APPLE-SE) e-gifts to fai...
Ongoing
Oct 20, 2025
01:16 PM ADT
Minor
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ES...
Ongoing
Oct 20, 2025
12:14 PM ADT
Minor
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ...
Ongoing
Oct 20, 2025
12:08 PM ADT
Minor
We are currently investigating an issue causing some orders of Nando's Gesture of Goodwill - Cust...
Ongoing
Oct 20, 2025
08:17 AM ADT
Minor
We are currently investigating an issue causing some orders of Selfridges UK (SLFRDG-GB) e-gifts ...
about 2 hours
Oct 20, 2025
06:09 AM ADT
Minor
We are currently investigating an issue causing some orders of Amazon US (AMZ-US) e-gifts to fail...
about 1 hour
Oct 20, 2025
05:34 AM ADT
Minor
We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail...
about 2 hours
Sign up to check more outage history

Looking to track Runa outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Try IsDown risk-free 14-day free trial · No credit card required

Runa reported issues and comments

  • Bob - Redeeming a gift card code takes me to an error code page and to try again later. Some other code redemptions I have work, just not one of them that I trying to get to work..

  • Leanne - Waitrose gift cards aren't loading.

    Runa Web App

Runa scheduled maintenances

IsDown aggregates scheduled maintenances for Runa. Currently, there are 1 more maintenances scheduled.

  • Oct 22 2025
    Upstream Provider Maintenance

    Scheduled for October 22, 2025 at 01:00 AM ADT · until 03:00 AM ADT

    Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows: Thursday, October 22 from 04:00 UTC to 06:00 UTC 🛠️ Affected Products Below is the complete list of...

Runa components or services current status

Component Status
Runa API OK
Runa Web App OK
Connect API OK
Connect Web Portal OK
Gift Processing MINOR
Email Delivery OK
Runa Playground Environment OK
Connect Playground Environment OK
IsDown Logo

The Status Page Aggregator Built for IT Teams

Unified vendor dashboard

4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

Stop the Support Flood

Cut "is it down?" tickets by 80%

14-day free trial • No credit card required

Runa is a comprehensive digital platform offering gift processing, API integration, web applications, and email delivery services, along with sandbox environments for testing.

Monitoring Runa since January 2025

Tracking 8 Runa services and regions

Need help? Try here:
Support at website.
Check their status page.

1791 incidents in 2025

Frequently Asked Questions

Is Runa down today?

Runa is down. You can check Runa status and incident details on the top of the page. IsDown continuously monitors Runa official status page every few minutes. In the last 24 hours, there were 10 outages reported.

What is the current Runa status?

Runa seems to be having problems. You can check Runa status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Runa outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Runa down today or just slow?

Yes, Runa might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Runa outages detected?

IsDown monitors the Runa official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Runa having an outage right now?

Runa last outage was on October 20, 2025 with the title "Microsoft Xbox GamePass PC 3M ESD NO orders are failing"

How to check if Runa is down?

Why use IsDown to monitor Runa instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Runa and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Runa?

IsDown and DownDetector help users determine if Runa is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Runa's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Runa?

Compared to Runa's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only Runa's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Ready to monitor Runa and all your external dependencies?

14-day free trial · No credit card required · No code required