Outage in Runa
Penny DE orders are failing
Resolved MinorIncident Report
We are currently investigating an issue causing some orders of Penny DE (PENNY-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 01/13/2025 11:08AM
This incident has been resolved.
MONITORING
9 months ago - at 01/13/2025 10:08AM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
9 months ago - at 01/11/2025 03:06PM
We are currently investigating an issue causing some orders of Penny DE (PENNY-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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