Outage in Runa

Bol.com NL orders are failing

Resolved Minor
January 25, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Bol.com NL (BOL-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/25/2025 03:46AM

This incident has been resolved.

MONITORING 9 months ago - at 01/25/2025 02:46AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 9 months ago - at 01/25/2025 02:34AM

We are currently investigating an issue causing some orders of Bol.com NL (BOL-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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