Outage in Runa

MANGO IT orders are failing

Resolved Minor
May 06, 2025 - Started about 5 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 35 minutes ago - at 05/06/2025 05:07PM

This incident has been resolved.

INVESTIGATING about 5 hours ago - at 05/06/2025 12:37PM

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 5 hours ago - at 05/06/2025 12:37PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 5 hours ago - at 05/06/2025 12:32PM

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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