Outage in Runa

Odeon Admit One - Child Standard UK orders are failing

Resolved Minor
May 29, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Odeon Admit One - Child Standard UK (OACS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/29/2025 12:23PM

This incident has been resolved.

MONITORING 2 days ago - at 05/29/2025 11:23AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 2 days ago - at 05/29/2025 09:24AM

We are currently investigating an issue causing some orders of Odeon Admit One - Child Standard UK (OACS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 2 days ago - at 05/29/2025 09:23AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 2 days ago - at 05/29/2025 09:19AM

We are currently investigating an issue causing some orders of Odeon Admit One - Child Standard UK (OACS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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