Outage in Runa

Woolworths ZA orders are failing

Minor
June 07, 2025 - Started about 13 hours ago
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
MONITORING about 6 hours ago - at 06/07/2025 04:09PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 6 hours ago - at 06/07/2025 04:04PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 6 hours ago - at 06/07/2025 03:59PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 6 hours ago - at 06/07/2025 03:54PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 6 hours ago - at 06/07/2025 03:49PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 6 hours ago - at 06/07/2025 03:44PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 6 hours ago - at 06/07/2025 03:39PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 6 hours ago - at 06/07/2025 03:34PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 6 hours ago - at 06/07/2025 03:29PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 6 hours ago - at 06/07/2025 03:24PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 6 hours ago - at 06/07/2025 03:19PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 6 hours ago - at 06/07/2025 03:13PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 6 hours ago - at 06/07/2025 03:13PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 6 hours ago - at 06/07/2025 03:10PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 7 hours ago - at 06/07/2025 03:09PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 7 hours ago - at 06/07/2025 03:04PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 7 hours ago - at 06/07/2025 02:58PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 7 hours ago - at 06/07/2025 02:54PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 7 hours ago - at 06/07/2025 02:48PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 7 hours ago - at 06/07/2025 02:43PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 7 hours ago - at 06/07/2025 02:33PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 7 hours ago - at 06/07/2025 02:28PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 7 hours ago - at 06/07/2025 02:24PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 7 hours ago - at 06/07/2025 02:18PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 7 hours ago - at 06/07/2025 02:14PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 8 hours ago - at 06/07/2025 02:08PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 8 hours ago - at 06/07/2025 02:03PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 8 hours ago - at 06/07/2025 01:58PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 8 hours ago - at 06/07/2025 01:54PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 8 hours ago - at 06/07/2025 01:48PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 8 hours ago - at 06/07/2025 01:44PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 8 hours ago - at 06/07/2025 01:38PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 8 hours ago - at 06/07/2025 01:34PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 8 hours ago - at 06/07/2025 01:28PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 8 hours ago - at 06/07/2025 01:24PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 8 hours ago - at 06/07/2025 01:18PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 8 hours ago - at 06/07/2025 01:14PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 8 hours ago - at 06/07/2025 01:13PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 9 hours ago - at 06/07/2025 01:10PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 9 hours ago - at 06/07/2025 01:04PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 9 hours ago - at 06/07/2025 01:00PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 9 hours ago - at 06/07/2025 12:54PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 9 hours ago - at 06/07/2025 12:53PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 9 hours ago - at 06/07/2025 12:49PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 9 hours ago - at 06/07/2025 12:46PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 9 hours ago - at 06/07/2025 12:39PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 9 hours ago - at 06/07/2025 12:36PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 9 hours ago - at 06/07/2025 12:29PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 9 hours ago - at 06/07/2025 12:26PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 9 hours ago - at 06/07/2025 12:19PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 9 hours ago - at 06/07/2025 12:16PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 10 hours ago - at 06/07/2025 12:09PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 10 hours ago - at 06/07/2025 12:06PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 10 hours ago - at 06/07/2025 11:59AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 10 hours ago - at 06/07/2025 11:54AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 10 hours ago - at 06/07/2025 11:54AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 10 hours ago - at 06/07/2025 11:51AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 10 hours ago - at 06/07/2025 11:44AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 10 hours ago - at 06/07/2025 11:41AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 10 hours ago - at 06/07/2025 11:34AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 10 hours ago - at 06/07/2025 11:31AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 10 hours ago - at 06/07/2025 11:24AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 10 hours ago - at 06/07/2025 11:21AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 10 hours ago - at 06/07/2025 11:14AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 10 hours ago - at 06/07/2025 11:11AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 06/07/2025 11:04AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 06/07/2025 11:01AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 06/07/2025 10:54AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 06/07/2025 10:50AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 06/07/2025 10:44AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 06/07/2025 10:41AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 06/07/2025 10:34AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 06/07/2025 10:30AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 06/07/2025 10:26AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 06/07/2025 10:20AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 06/07/2025 10:14AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 12 hours ago - at 06/07/2025 10:10AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 12 hours ago - at 06/07/2025 10:04AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 12 hours ago - at 06/07/2025 10:00AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 12 hours ago - at 06/07/2025 09:54AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 12 hours ago - at 06/07/2025 09:50AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 12 hours ago - at 06/07/2025 09:44AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 12 hours ago - at 06/07/2025 09:40AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 12 hours ago - at 06/07/2025 09:34AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 12 hours ago - at 06/07/2025 09:30AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 12 hours ago - at 06/07/2025 09:24AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 12 hours ago - at 06/07/2025 09:20AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 12 hours ago - at 06/07/2025 09:14AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 13 hours ago - at 06/07/2025 09:10AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 06/07/2025 09:04AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 13 hours ago - at 06/07/2025 08:59AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 06/07/2025 08:54AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 13 hours ago - at 06/07/2025 08:50AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 06/07/2025 08:44AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 13 hours ago - at 06/07/2025 08:40AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 06/07/2025 08:34AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 13 hours ago - at 06/07/2025 08:29AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 06/07/2025 08:24AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 13 hours ago - at 06/07/2025 08:19AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 06/07/2025 08:14AM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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