Outage in Runa

MANGO FR orders are failing

Minor
June 26, 2025 - Started about 4 hours ago
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
INVESTIGATING about 3 hours ago - at 06/26/2025 06:38PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 3 hours ago - at 06/26/2025 06:37PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 3 hours ago - at 06/26/2025 06:33PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 3 hours ago - at 06/26/2025 06:32PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 3 hours ago - at 06/26/2025 06:28PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 3 hours ago - at 06/26/2025 06:27PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 3 hours ago - at 06/26/2025 06:23PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 3 hours ago - at 06/26/2025 06:22PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 3 hours ago - at 06/26/2025 06:18PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 3 hours ago - at 06/26/2025 06:17PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 3 hours ago - at 06/26/2025 06:13PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 3 hours ago - at 06/26/2025 06:12PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 3 hours ago - at 06/26/2025 06:08PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 3 hours ago - at 06/26/2025 06:07PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 3 hours ago - at 06/26/2025 06:03PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 3 hours ago - at 06/26/2025 06:02PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 3 hours ago - at 06/26/2025 05:58PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 3 hours ago - at 06/26/2025 05:57PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 06/26/2025 05:53PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 06/26/2025 05:52PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 06/26/2025 05:48PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 06/26/2025 05:47PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 06/26/2025 05:43PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 06/26/2025 05:42PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 06/26/2025 05:38PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 06/26/2025 05:37PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 06/26/2025 05:33PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 06/26/2025 05:32PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 06/26/2025 05:28PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 06/26/2025 05:27PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 06/26/2025 05:23PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 06/26/2025 05:22PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 06/26/2025 05:18PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 4 hours ago - at 06/26/2025 05:17PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 4 hours ago - at 06/26/2025 05:13PM

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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