Outage in Runa

Microsoft Minecraft 3500 MineCoins ESD NO orders are failing

Resolved Minor
July 26, 2025 - Started 3 months ago - Lasted about 1 month
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Microsoft Minecraft 3500 MineCoins ESD NO (MSM3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/28/2025 08:15AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 07/26/2025 06:04PM

We are currently investigating an issue causing some orders of Microsoft Minecraft 3500 MineCoins ESD NO (MSM3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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