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Outage in Runa

MediaMarkt BE orders are failing

Resolved Minor
July 29, 2025 - Started 8 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 07/29/2025 11:32PM

This incident has been resolved.

MONITORING 8 months ago - at 07/29/2025 10:32PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 10:29PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 10:27PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 10:24PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 10:22PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 10:19PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 10:17PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 10:14PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 10:12PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 10:09PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 10:07PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 10:04PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 10:02PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:59PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:57PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:54PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:52PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:49PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:47PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:44PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:42PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:39PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:37PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:34PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:32PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:29PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:27PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:24PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:22PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:19PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:17PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:14PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:12PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:09PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:07PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 09:04PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 09:02PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 08:59PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 8 months ago - at 07/29/2025 08:57PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 8 months ago - at 07/29/2025 08:54PM

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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