Outage in Runa

Ernsting's family DE orders are failing

Resolved Minor
August 12, 2025 - Started 1 day ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Ernsting's family DE (ERNST-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 08/13/2025 10:23AM

This incident has been resolved.

INVESTIGATING 1 day ago - at 08/12/2025 09:07AM

We are currently investigating an issue causing some orders of Ernsting's family DE (ERNST-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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