Outage in Runa

Uber Eats MX orders are failing

Resolved Minor
August 13, 2025 - Started about 21 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Uber Eats MX (UEATS-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 08/13/2025 09:52AM

This incident has been resolved.

INVESTIGATING about 21 hours ago - at 08/13/2025 04:54AM

We are currently investigating an issue causing some orders of Uber Eats MX (UEATS-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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