Outage in Runa

Emart KR orders are failing

Resolved Minor
August 15, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 08/15/2025 02:47PM

This incident has been resolved.

MONITORING about 11 hours ago - at 08/15/2025 01:47PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 08/15/2025 01:43PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 08/15/2025 01:42PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 08/15/2025 01:38PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 08/15/2025 01:37PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 08/15/2025 01:33PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 08/15/2025 01:31PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 08/15/2025 01:28PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 08/15/2025 01:27PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 08/15/2025 01:23PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 08/15/2025 01:22PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 08/15/2025 01:18PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 08/15/2025 01:17PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 08/15/2025 01:13PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 08/15/2025 01:12PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 08/15/2025 01:08PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 08/15/2025 01:07PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 08/15/2025 01:03PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 08/15/2025 01:02PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 08/15/2025 12:58PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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