Outage in Runa
Issue with the Runa ordering platform
Resolved Minor
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Outage Details
At Approx 7:40 AM UTC, the Runa ordering platform (customer ordering + fulfilments) went down, because of an issue with a database transaction. Orders between 7:40 AM UTC - 8:10 AM UTC may have failed. Retrying these orders should work. We are investigating the issue now and will post more updates shortly.
The system is back to stable operations now. We apologize for any inconvenience
Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 08/22/2025 04:49PM
The incident is now fully resolved.
MONITORING
25 days ago - at 08/22/2025 08:13AM
At Approx 7:40 AM UTC, the Runa ordering platform (customer ordering + fulfilments) went down, because of an issue with a database transaction. Orders between 7:40 AM UTC - 8:10 AM UTC may have failed. Retrying these orders should work. We are investigating the issue now and will post more updates shortly.
The system is back to stable operations now. We apologize for any inconvenience
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