Outage in Runa

Banana Republic CA orders are failing

Resolved Minor
October 13, 2025 - Started about 7 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Banana Republic CA (BANANA-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 10/13/2025 09:34PM

This incident has been resolved.

MONITORING about 5 hours ago - at 10/13/2025 08:34PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 7 hours ago - at 10/13/2025 06:54PM

We are currently investigating an issue causing some orders of Banana Republic CA (BANANA-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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