Outage in Runa
Boots UK orders are failing
Resolved MinorIncident Report
We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift ProcessingNeed to monitor Runa outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 10/21/2025 08:48PM
This incident has been resolved.
MONITORING
about 3 hours ago - at 10/21/2025 07:48PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
about 3 hours ago - at 10/21/2025 07:19PM
We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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