Outage in Runa

Conrad DE orders are failing

Resolved Minor
October 30, 2025 - Started about 10 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 10/30/2025 01:18PM

This incident has been resolved.

INVESTIGATING about 10 hours ago - at 10/30/2025 11:14AM

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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