Outage in Runa

Chubbies US orders are failing

Resolved Minor
October 31, 2025 - Started about 20 hours ago - Lasted 31 minutes
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Chubbies US (CHUBS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 10/31/2025 12:05PM

This incident has been resolved.

INVESTIGATING about 20 hours ago - at 10/31/2025 11:50AM

We are currently investigating an issue causing some orders of Chubbies US (CHUBS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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