Outage in Runa

RTL+ DE orders are failing

Minor
November 01, 2025 - Started about 22 hours ago
Official incident page

Incident Report

We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing

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Latest Updates ( sorted recent to last )
INVESTIGATING about 22 hours ago - at 11/01/2025 09:09AM

We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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