Outage in Runa

Myer AU orders are failing

Resolved Minor
November 16, 2025 - Started 22 days ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 11/16/2025 09:48PM

This incident has been resolved.

MONITORING 21 days ago - at 11/16/2025 08:48PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 22 days ago - at 11/16/2025 01:24AM

We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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