Outage in Runa
Apple CH orders are failing
Resolved MinorIncident Report
We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift ProcessingNeed to monitor Runa outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/19/2026 02:41PM
This incident has been resolved.
MONITORING
about 1 month ago - at 01/19/2026 01:40PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
about 2 months ago - at 01/17/2026 08:39AM
We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
about 2 months ago - at 01/17/2026 08:38AM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
about 2 months ago - at 01/17/2026 08:38AM
We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
about 2 months ago - at 01/17/2026 08:37AM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
about 2 months ago - at 01/17/2026 05:46AM
We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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