Outage in Runa

MANGO IE orders are failing

Resolved Minor

February 22, 2026 - Started 3 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Components affected

Runa Gift Processing

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 02/23/2026 07:18PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 02/23/2026 10:37AM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/23/2026 10:37AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 3 days ago - at 02/22/2026 01:37PM

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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