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Outage in Runa

McDonald's KR orders are failing

Resolved Minor
March 09, 2026 - Started about 13 hours ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 03/09/2026 03:22PM

This incident has been resolved.

INVESTIGATING about 8 hours ago - at 03/09/2026 02:02PM

We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 8 hours ago - at 03/09/2026 02:01PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 12 hours ago - at 03/09/2026 10:11AM

We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 12 hours ago - at 03/09/2026 10:07AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 13 hours ago - at 03/09/2026 09:21AM

We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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