Outage in Runa
Royal Design SE orders are failing
Resolved MinorIncident Report
We are currently investigating an issue causing some orders of Royal Design SE (RYLDS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift ProcessingTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 03/11/2026 09:09PM
This incident has been resolved.
MONITORING
30 days ago - at 03/11/2026 08:09PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
30 days ago - at 03/11/2026 03:48PM
We are currently investigating an issue causing some orders of Royal Design SE (RYLDS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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