Outage in Runa
HelloFresh DE orders are failing
Resolved MinorIncident Report
We are currently investigating an issue causing some orders of HelloFresh DE (HFRESH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift ProcessingTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/12/2026 06:02PM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 03/12/2026 05:58AM
We are currently investigating an issue causing some orders of HelloFresh DE (HFRESH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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