Outage in Runa
Swarovski UK orders are failing
Resolved MinorIncident Report
We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 04/09/2026 03:12PM
This incident has been resolved.
INVESTIGATING
19 days ago - at 04/09/2026 02:47PM
We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
19 days ago - at 04/09/2026 02:43PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
19 days ago - at 04/09/2026 02:07PM
We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
19 days ago - at 04/09/2026 02:02PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
19 days ago - at 04/09/2026 02:02PM
We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
19 days ago - at 04/09/2026 01:58PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
19 days ago - at 04/09/2026 01:58PM
We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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