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Outage in Runa

Emart KR orders are failing

Resolved Minor
May 03, 2026 - Started 13 days ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 05/05/2026 03:58PM

This incident has been resolved.

INVESTIGATING 11 days ago - at 05/05/2026 03:28AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 11 days ago - at 05/05/2026 03:25AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 11 days ago - at 05/05/2026 03:18AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 11 days ago - at 05/05/2026 03:15AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 11 days ago - at 05/05/2026 03:13AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 11 days ago - at 05/05/2026 03:03AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 11 days ago - at 05/05/2026 01:18AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 11 days ago - at 05/05/2026 01:16AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 11 days ago - at 05/05/2026 01:03AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 11 days ago - at 05/05/2026 01:01AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 11 days ago - at 05/05/2026 12:58AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 11 days ago - at 05/05/2026 12:51AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 11 days ago - at 05/05/2026 12:08AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 11 days ago - at 05/04/2026 11:53PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 11 days ago - at 05/04/2026 10:28PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 12 days ago - at 05/04/2026 09:46PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 12 days ago - at 05/04/2026 07:43PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 12 days ago - at 05/04/2026 07:42PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 12 days ago - at 05/04/2026 03:38PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 12 days ago - at 05/04/2026 03:38PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 12 days ago - at 05/04/2026 02:48PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 12 days ago - at 05/04/2026 02:47PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 12 days ago - at 05/04/2026 02:28PM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 12 days ago - at 05/04/2026 02:28PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 12 days ago - at 05/04/2026 10:58AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 12 days ago - at 05/04/2026 10:18AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 12 days ago - at 05/04/2026 09:34AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 12 days ago - at 05/04/2026 09:31AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 12 days ago - at 05/04/2026 01:49AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 12 days ago - at 05/04/2026 01:44AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 12 days ago - at 05/04/2026 01:44AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 12 days ago - at 05/04/2026 01:31AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 13 days ago - at 05/03/2026 12:04AM

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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