Outage in Runa

Carrefour ES orders are failing

Resolved Minor

June 04, 2026 - Started about 22 hours ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Components affected

Runa Gift Processing

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Latest Updates ( sorted recent to last )

RESOLVED about 16 hours ago - at 06/04/2026 04:26PM

This incident has been resolved.

INVESTIGATING about 21 hours ago - at 06/04/2026 10:49AM

MONITORING about 21 hours ago - at 06/04/2026 10:47AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 06/04/2026 10:30AM

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