Outage in Runa
Carrefour ES orders are failing
Minor
August 31, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 18 hours ago - at 08/31/2026 09:43PM
We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
about 18 hours ago - at 08/31/2026 09:41PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
about 20 hours ago - at 08/31/2026 07:28PM
We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
about 20 hours ago - at 08/31/2026 07:28PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
about 20 hours ago - at 08/31/2026 07:04PM
We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
about 20 hours ago - at 08/31/2026 07:01PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
about 21 hours ago - at 08/31/2026 06:33PM
We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
about 21 hours ago - at 08/31/2026 06:31PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
about 24 hours ago - at 08/31/2026 03:24PM
We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
about 24 hours ago - at 08/31/2026 03:22PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
1 day ago - at 08/31/2026 03:04PM
We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
MONITORING
1 day ago - at 08/31/2026 03:00PM
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
INVESTIGATING
1 day ago - at 08/31/2026 02:00PM
We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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