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Outage in Runway

Seedance 2 and Kling generations are delayed

Resolved Major
May 11, 2026 - Started 14 days ago - Lasted about 6 hours
Official incident page

Incident Report

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Components affected
Runway App Runway Public API

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 05/11/2026 03:49PM

We think the impact from the issue is over.

MONITORING 14 days ago - at 05/11/2026 11:57AM

We are working with our third party providers to resolve Kling 3.0 and Seedance 2 long generation times

INVESTIGATING 14 days ago - at 05/11/2026 10:08AM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

INVESTIGATING 14 days ago - at 05/11/2026 09:52AM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

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