Outage in Ruvna

Visitor Background Checks

Resolved Minor
November 10, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue impacting the successful execution of Background Checks in Visitor Management.
Components affected
Ruvna Web App

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/10/2025 03:36PM

This incident has been resolved.

MONITORING 2 months ago - at 11/10/2025 03:13PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 11/10/2025 02:43PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 11/10/2025 02:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 11/10/2025 02:02PM

We are investigating an issue impacting the successful execution of Background Checks in Visitor Management.

Latest Ruvna outages

Veracross Syncing Degradation - about 2 months ago
Visitor Background Checks - about 2 months ago
Announcements Delays and Failures - 2 months ago
Data Import operations facing delays - 3 months ago
SMS Delivery Delays & Failures - 5 months ago

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