Pricing

Outage in Rydoo

Unscheduled maintenance

Resolved Minor

May 30, 2023 - Started almost 2 years ago - Lasted about 20 hours
Official incident page

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Outage Details

We are currently investigating an issue that resulted in downgraded performance on both Web and Mobile. Our engineers are investigating the issue with the higher priority. We will inform you as soon as we have more information. Our sincere apologies for the inconvenience this may cause.

Components affected

Rydoo Expense Rydoo Mobile Rydoo API

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/31/2023 08:17AM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/30/2023 06:27PM

Maintenance has been completed and Rydoo is fully operational again.
We will keep monitoring the system for a while.

IDENTIFIED almost 2 years ago - at 05/30/2023 05:50PM

Rydoo is currently down due to some urgent unscheduled maintenance.
Our sincere apologies for the inconvenience this may cause.

We will update you as soon as we have a timeline for when this maintenance will be completed.

MONITORING almost 2 years ago - at 05/30/2023 12:12PM

We have identified an issue on that was causing the degraded performance and our team was able to resolve it. Performance should be back to normal. Our team will continue to monitor the sitiuation.

INVESTIGATING almost 2 years ago - at 05/30/2023 12:00PM

We are currently investigating an issue that resulted in downgraded performance on both Web and Mobile. Our engineers are investigating the issue with the higher priority. We will inform you as soon as we have more information.
Our sincere apologies for the inconvenience this may cause.

Latest Rydoo outages

Receipt images not displaying - about 2 months ago

Degraded performance on reports - about 2 months ago

Degraded performance - 8 months ago

Issue with Approver/controller dashboards - over 1 year ago

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