Outage in Rydoo

Receipt images not displaying

Resolved Minor
April 03, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

The receipt images are currently not being displayed, we'll keep you informed on any progress.
Components affected
Rydoo Mobile Rydoo Expense
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/03/2025 10:48AM

This incident has been resolved.

MONITORING about 2 months ago - at 04/03/2025 08:14AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 04/03/2025 08:13AM

Receipt images are available again, but we'll continue monitoring.
Any uploads that were done between 9:16 and 9:24 CEST might need to be re-uploaded. Our apologies for any inconvenience.

IDENTIFIED about 2 months ago - at 04/03/2025 08:13AM

We are continuing to work on a fix for this issue.

INVESTIGATING about 2 months ago - at 04/03/2025 08:13AM

The receipt images are currently not being displayed, we'll keep you informed on any progress.

Latest Rydoo outages

Receipt images not displaying - about 2 months ago
Degraded performance on reports - about 2 months ago
Degraded performance - 8 months ago

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