Outage in SaaS Alerts
Issue impacting services running in cloud Infrastructure
Resolved MinorIncident Report
Summary AI Generated
**SaaS Alerts** experienced a service disruption caused by a cloud vendor network connectivity issue, resulting in delayed event processing, elevated response times, and errors across all major platform components — Manage, Respond, Reports, Unify, Fortify, and the API. The cloud vendor mitigated the underlying issue on September 1, with error rates declining as the system recovered. The incident was fully resolved on September 15, spanning approximately 14 days in total.
We are monitoring the issue and note that response times and errors may be occurring.
Components affected
SaaS Alerts Manage SaaS Alerts Respond SaaS Alerts Reports SaaS Alerts Unify SaaS Alerts Fortify SaaS Alerts APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/15/2026 12:56PM
This issue has been resolved.
MONITORING
15 days ago - at 09/01/2026 09:16PM
The cloud vendor is reporting the issue has been mitigated. The DevOps teams will continue to monitor.
MONITORING
15 days ago - at 09/01/2026 05:55PM
The number of errors reported by the cloud vendor are decreasing which suggests the system is recovering. The DevOps team is continuing to monitor.
MONITORING
15 days ago - at 09/01/2026 04:20PM
We are continuing to monitor for any further issues.
MONITORING
15 days ago - at 09/01/2026 04:17PM
We are actively monitoring a delay in event processing due to a cloud vendor's network connectivity issues.
MONITORING
15 days ago - at 09/01/2026 03:51PM
We are monitoring the issue and note that response times and errors may be occurring.
Latest SaaS Alerts outages
Errors in UI and delayed event processing - 3 months ago
Events are slow or failing to load in Analysis screen - 4 months ago
Data Processing issue affecting some Microsoft connections - 4 months ago
Reports is unavailable - 5 months ago
UI Issue causing black screen after login - 5 months ago
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