Email notifications sending excessively

All emails in the backlog have been processed.

Emails that were not delivered during this outage are now being sent out. We appreciate your patience as we ramp back up to full operational capacity.

A fix has been deployed and we are monitoring. Emails that were backed up during the outage will be processed shortly.

Courier has noted another fix is on the way that will require another 60 minutes. We appreciate your patience.

The downstream vendor, Courier, has identified the bug on their end and are working on deploying the fix now. The ETA is 90 minutes. We will be working with them to send out any queued emails that were generated during this outage.

We are continuing to investigate this issue.

We have temporarily stopped email notifications until our email provider has a fix in place.

The issue is with our email infrastructure provider. We are working with them to resolve the issue urgently. Some customers might be receiving duplicate emails.

We are investigating an issue where certain trust center updates are sending repeatedly to recipients if uploaded via a CSV.