Outage in SafeBase
Salesforce Authentication Issue
Resolved MinorIncident Report
Summary AI Generated
SafeBase experienced Salesforce authentication issues that affected the main app's integration functionality for approximately 5 days. Customers were unable to refresh their Salesforce connections and had to check integration status through SafeBase Settings. The incident was resolved after a monitoring period, with users advised to contact technical support if integration issues persisted.
We are monitoring the impact of the Salesforce Authentication Issues we identified earlier today. Customers should see the current status of their Salesforce integration in SafeBase Settings -> Integrations. If any refresh attempts of the connection fail, please reach out to SafeBase Technical Support.
Components affected
SafeBase Main AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/13/2026 12:01AM
After monitoring, this incident has been resolved. If you experience any further issues with the integration, please reach out to SafeBase Technical Support.
MONITORING
22 days ago - at 05/08/2026 12:54AM
We are monitoring the impact of the Salesforce Authentication Issues we identified earlier today. Customers should see the current status of their Salesforce integration in SafeBase Settings -> Integrations. If any refresh attempts of the connection fail, please reach out to SafeBase Technical Support.
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