Outage in Drata ( SafeBase )
Report and export downloads not being delivered to some users
Major
August 11, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
MONITORING
about 2 hours ago - at 08/14/2026 01:42AM
The fix has been deployed and validated. We'll continue monitoring it.
INVESTIGATING
about 9 hours ago - at 08/13/2026 06:31PM
We're still validating the fix and will provide an update once it's deployed.
INVESTIGATING
2 days ago - at 08/11/2026 09:06PM
We've identified an issue where some users may not receive the in-app notification when certain reports or exports finish generation. We have found no evidence that the underlying files fail to generate or are lost - the notification delivery is what's affected. We are actively working on the fix. We'll post the update on the progress.
INVESTIGATING
2 days ago - at 08/11/2026 09:06PM
We are currently investigating this issue.
Latest Drata ( SafeBase ) outages
Bulk Actions on Personnel Degraded - about 2 months ago
SafeBase <> Salesforce integration degradation - 2 months ago
Salesforce Authentication Issue - 3 months ago
Salesforce Authentication Issue - 3 months ago
Notification outage - 6 months ago
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