Outage in SafetyCulture

Analytics (legacy) feature unavailable

Resolved Minor
November 28, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We're currently aware of an issue where the Analyics (legacy) feature is not loading. You may see an error message showing "AccessDenied". Thank you for your patience and understanding as our engineering team investigates this issue.
Components affected
SafetyCulture iAuditor Web Platform SafetyCulture iAuditor Web Platform SafetyCulture iAuditor Web Platform
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/28/2022 06:31AM

This incident has been resolved.

MONITORING about 2 years ago - at 11/28/2022 06:22AM

A fix has been implemented and we are monitoring the results.

Thank you for your patience and understanding.

IDENTIFIED about 2 years ago - at 11/28/2022 06:14AM

We have identified a problem where the Analytics (legacy) feature is not loading. Our team is continuing to investigate the cause of the problem and we will keep you updated.

INVESTIGATING about 2 years ago - at 11/28/2022 05:59AM

We are continuing to investigate this issue.

Thank you for your patience and understanding.

INVESTIGATING about 2 years ago - at 11/28/2022 05:24AM

We're currently aware of an issue where the Analyics (legacy) feature is not loading. You may see an error message showing "AccessDenied".

Thank you for your patience and understanding as our engineering team investigates this issue.

Latest SafetyCulture outages

AI-related features showing performance degradation - 10 days ago
Some sensors are appearing offline - 11 days ago
Sensors tab not loading on web application - 12 days ago
Unable to send approval request from the latest version of the mobile app - 19 days ago
Scheduled maintenace for Sensors - about 1 month ago

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