Outage in SafetyCulture

Users unable to log in

Resolved Major
October 16, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of an issue where upon logging in, an error message will state "Your account has been deactivated". We are currently investigating this issue.
Components affected
SafetyCulture iAuditor Mobile SafetyCulture iAuditor Web Platform

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/16/2025 05:09PM

This incident has been resolved.

MONITORING 2 days ago - at 10/16/2025 04:48PM

We are continuously monitoring the incident, and an update will be provided once it is resolved.

INVESTIGATING 2 days ago - at 10/16/2025 03:17PM

We are aware of an issue where upon logging in, an error message will state "Your account has been deactivated".

We are currently investigating this issue.

Latest SafetyCulture outages

Outages affecting some gateways - 9 days ago
Service outage for some sensors - 17 days ago
Unable to login - 17 days ago
Unable to login - 19 days ago
We're currently experiencing a login issue - about 2 months ago

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